DHL Supply Chain, the global provider of contract logistics solutions and the international eye care company, Alcon, have signed a new partnership in Australia. Building on the long-standing partnerships in Chile and New Zealand, DHL’s newest Life Science warehouse in Sydney will store pharmacy brand Alcon’s vision care and surgical vision products. Inbound and outbound shipments will cater to Alcon’s Australian market needs for conditions like cataracts, glaucoma, retinal diseases, and refractive errors. Behind Alcon’s decision, to partner with DHL (pictured above), is the quality compliance required for medical devices and the flexibility of the DHL network to scale operations. “We’re very pleased to provide Alcon with a dedicated third-party logistics solution,” said Steve Thompsett, CEO of DHL Supply Chain Australia. “As the global leader in eye care, Alcon has an incredible range of stock-keeping units which saw several thousand pallets moved seamlessly across to our Life Sciences facility over three weeks. “The dedicated rework area and cold chain facilities enable us to operate as a ‘one-stop shop’ for Alcon,” added Thompsett. The multi-customer site in Horningsea Park (pictured below) has a five-star rating and is a temperature-controlled facility powered by green electricity. Commenting on the partnership, Penny Stewart, Cluster Franchise Head Surgical and Country Manager for Alcon Australia and New Zealand, said, “at Alcon, innovation is at the heart of what we do, and this includes innovating our commercial services”. “So, that we can deliver worldclass products more efficiently and reliably to our customers to help more people ‘see brilliantly’. “We are thrilled to partner with DHL to get our products to our customers from all corners of Australia and New Zealand more efficiently,” Stewart said. DHL Supply Chain Australia claims to be the largest third-party logistics provider for the life science and healthcare industry and ensures label claim compliance (delivery as per the temperature instructions on the product’s packaging) as manufacturers prescribe. With about 395,000 employees in more than 220 countries and territories worldwide, the group generated revenues of more than EUR94b (A$155b) in 2022 and is aiming to achieve net-zero emissions logistics by 2050. JG