Pharmacists need vital information to help navigate not just the looming 60-Day Dispensing changes but also staffing, inflation and interest rate challenges. Solutions and tools for these challenges will be outlined at a Pharmacy Ownership Masterclass at Pharmacy Connect on 31 Aug. National professional services firm RSM Australia will join CommBank Health and Scrypt at the masterclass to help pharmacists navigate ownership from purchase and financing to operation and financial management. RSM Australia’s pharmacy lead Kian Ghahramani (pictured) will step through real-life examples to show pharmacists how to understand the financial levers of a pharmacy and how to drive performance and value. This includes a close look at the budgeting process, what KPIs to set and how to interpret them at speed and take the required actions. RSM Business Advisory Manager Anne Seah will speak on due diligence in acquisitions and how to understand pharmacy financials. Belinda Hegarty and Ben Massey, from key sponsor CommBank Health, will guide participants through financing a pharmacy, including the way risk is assessed, how borrowing works and understanding ongoing covenants. The masterclass includes a practical session on the use of data to optimise customer engagement, script management and operational performance, presented by Scrypt. Pharmacists will learn about the important use of digital tools required when taking over a business to retain goodwill, drive retention and enhance the uptake of services. “This pharmacy ownership masterclass is all about getting pharmacy acquisition, management and day-to-day operations right, running through all stages from purchase to fine-tuning of the daily running of the business,” Ghahramani said. All conference attendees can register for the masterclass, HERE.